Skip to main content

Overview

Open VPS Servers to purchase cloud servers, assign them to customers, and manage active instances.

Set the lifecycle policy

Before purchasing, review what happens after a customer stops paying. You can set a grace period from 0 to 30 days and choose the available action shown for the end of that period. VPS lifecycle policy with the grace period and end-of-period action
The production page states that released servers are permanently deleted and their data is not retained after the grace period.

Purchase a server

  1. Select Purchase VPS.
  2. Choose a plan. The current catalog shows Cloud VPS 10 through Cloud VPS 60.
  3. Choose the available region and customer assignment.
  4. Review the monthly price before continuing.
Plan prices are live and can change. Use the amount shown at purchase rather than a saved price table.

Manage an instance

Open My Instances to see each server’s plan, status, resources, region, billing date, and customer assignment. For an active instance, the production portal currently offers:
  • Request Credentials
  • Regenerate SSH Keys when a customer cannot connect
  • Reinstall with a fresh operating system or One-Click App
  • assign or unassign the server from a customer
Reinstalling wipes the server’s existing data. Back up anything the customer needs before continuing.

Next steps