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Where to find it

  1. Open Customers → Active Customers in the Partner Portal sidebar.
  2. Select a customer.
  3. Click Manage.
  4. Go to the Phone Numbers tab.

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Customer portal requirement

The Phone Numbers tab requires the customer portal to be enabled. If portal access is not enabled, the UI shows a message like:
  • Customer Portal Required
and provides an Enable Customer Portal button.

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What you can do

Inside the Phone Numbers tab you can:
  • View customer-assigned numbers
  • Assign a number to the customer
  • Assign a number to an agent (via selection modals)

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Screenshots

Phone Numbers page with No Phone Numbers Found empty state for a customer without any numbers yet Import Phone Numbers modal with provider selector (Twilio or Telnyx) and Next button on step 1 of 4