What this feature does
By default, the Knotie AI Pro integration gateway MCP server is reachable atmcp.knotie-ai.pro. With a custom MCP domain, partners on paid tiers can resell the MCP server under their own branded hostname — for example, mcp.yourcompany.com.
Clients and AI coding assistants that connect to your MCP server use your domain name, not Knotie’s. SSL (the padlock in the browser) is handled automatically — you add one DNS record and Knotie takes care of the rest.
Prerequisites
- An active paid-tier subscription with MCP access
- A domain you control, with permission to add DNS records (a CNAME record)
- The Custom MCP Domain option visible in your portal — if it doesn’t appear, contact Knotie support to enable it for your account
Good to know
Switching to a custom domain only changes the web address your customers see — nothing else about how MCP works changes:- Your existing tokens keep working. Setting up a custom domain doesn’t invalidate any tokens you’ve already created.
- Tokens, limits, and credit charges stay the same. Only the server address shown to customers is different.
- Both addresses work. Requests to your custom domain are handled the same as requests to the default
mcp.knotie-ai.pro.
Set up your custom MCP domain
Step 1 — Enter your domain
- In the Partner Portal, go to AI Agents → MCP Tokens.
- Find the Custom MCP Domain card.
- Enter the hostname you want to use (e.g.
mcp.yourcompany.com). - Click Save.
Step 2 — Add the CNAME record
While status is Pending, the card shows the DNS record you need:
Add this record at your DNS provider (Cloudflare, GoDaddy, Namecheap, etc.). The record usually takes effect within a few minutes but can take up to 48 hours.
Step 3 — Verify the domain
Once the record has taken effect, click Verify Domain in the card. Knotie then:- Confirms your domain points to the right place.
- Switches traffic for your domain over to the MCP server.
- Changes the status to Verified / Active.
Using your custom MCP domain
After verification, use your branded hostname anywhere you previously usedmcp.knotie-ai.pro. Your MCP Token snippet in the portal already shows the updated URL.
Example config for Cursor, Windsurf, or Claude Desktop:
Removing a custom MCP domain
- Go to AI Agents → MCP Tokens → Custom MCP Domain.
- Click Remove (or Delete Domain).
- Knotie removes the domain setup for you.
- All traffic goes back to
mcp.knotie-ai.proautomatically.
Troubleshooting
Related pages
- MCP Tokens — Generate and manage MCP bearer tokens
- MCP API reference — Endpoint documentation
- Whitelabel settings — Portal domain and branding configuration
- Custom domains (customer portal) — Setting up a custom domain for a customer’s portal