# Knotie AI PRO

## Docs

- [Card verification](https://docs.knotie-ai.pro/account/card-verification.md): Why card verification exists and what to expect during verification.
- [Login with Google](https://docs.knotie-ai.pro/account/google-login.md): Sign in using Google SSO and understand common login issues.
- [Partner Login Flow](https://docs.knotie-ai.pro/account/login-flow.md): Step-by-step guide to logging into the Knotie AI Pro Partner Portal — from first-time credentials to the 6-step onboarding checklist.
- [Multi-factor authentication (MFA)](https://docs.knotie-ai.pro/account/mfa.md): Enable MFA for your account and learn our recommendations.
- [Passkeys](https://docs.knotie-ai.pro/account/passkeys.md): Set up passkeys for fast, secure, passwordless authentication as part of your MFA security.
- [How to sign up](https://docs.knotie-ai.pro/account/signup.md): Create your Knotie AI account and get access to the partner experience.
- [Manage ElevenLabs agents](https://docs.knotie-ai.pro/agents/elevenlabs/manage-elevenlabs-agents.md): Import, create, test, and assign ElevenLabs conversational agents in Knotie AI.
- [Manage GoHighLevel (GHL) voice agents](https://docs.knotie-ai.pro/agents/ghl/manage-ghl-agents.md): Connect GHL voice agents to Knotie AI analytics using webhooks and customer mapping.
- [Agent migration (Coming Soon) ](https://docs.knotie-ai.pro/agents/migration/agent-migration.md): Migrate agents from partner-level keys to agent-level keys and import agents across providers.
- [N8N automation](https://docs.knotie-ai.pro/agents/n8n/n8n-automation.md): Connect Knotie AI Pro tools with N8N workflows using tokens and the Knotie N8N node.
- [N8N chat agents](https://docs.knotie-ai.pro/agents/n8n/n8n-chat-agents.md): Create chat agents powered by N8N workflows and embed them as widgets for customers.
- [N8N token management](https://docs.knotie-ai.pro/agents/n8n/n8n-tokens.md): Create and manage authentication tokens for customer-scoped N8N workflows.
- [OpenClaw Partner Setup](https://docs.knotie-ai.pro/agents/openclaw-setup.md): Deploy a production AI assistant for your customers using OpenClaw and Knotie AI Gateway.
- [Import a Retell agent](https://docs.knotie-ai.pro/agents/retell/import-retell-agent.md): Onboard or import a Retell agent for a customer.
- [Manage Ultravox agents](https://docs.knotie-ai.pro/agents/ultravox/manage-ultravox-agents.md): Create, import, test, and assign Ultravox voice agents inside Knotie AI.
- [Import a VAPI agent](https://docs.knotie-ai.pro/agents/vapi/import-vapi-agent.md): Onboard or import a VAPI agent for a customer.
- [More API specs](https://docs.knotie-ai.pro/api-reference/future-specs.md): Upcoming API references — outbound calling, credits, analytics, and webhooks.
- [Introduction](https://docs.knotie-ai.pro/api-reference/introduction.md): Partner-facing API reference for Knotie AI
- [Authentication](https://docs.knotie-ai.pro/api-reference/mcp/authentication.md): How to authenticate MCP API requests using a Partner API key.
- [Endpoints](https://docs.knotie-ai.pro/api-reference/mcp/endpoints.md): Complete reference for MCP partner API endpoints — request/response schemas and usage notes.
- [MCP APIs](https://docs.knotie-ai.pro/api-reference/mcp/introduction.md): Partner APIs for onboarding customers, managing portal access, and mapping agents.
- [Client portal navigation, billing, and AI Gateway](https://docs.knotie-ai.pro/customer-management/client-portal-navigation-and-ai-gateway.md): Understand which customer-side menus appear in the whitelabel portal, how Billing & Payments works, and when AI Gateway is visible.
- [Custom domains](https://docs.knotie-ai.pro/customer-management/custom-domain.md): Onboard a customer’s custom domain and validate DNS.
- [Email domains](https://docs.knotie-ai.pro/customer-management/email-domains.md): Integrate email domains using Knotie AI Pro email systems.
- [How to onboard a customer](https://docs.knotie-ai.pro/customer-management/onboard-customer.md): Create a customer profile and get them ready to use their portal.
- [Portal modes](https://docs.knotie-ai.pro/customer-management/portal-modes.md): Enable different portal modes and understand what each option does.
- [Whitelabel subdomain](https://docs.knotie-ai.pro/customer-management/whitelabel-subdomain.md): Set up a whitelabel page on a partner subdomain for customer access and support.
- [Free Forever tier](https://docs.knotie-ai.pro/getting-started/free-forever.md): Learn how the Free Forever tier works and what’s included.
- [Onboarding checklist](https://docs.knotie-ai.pro/getting-started/onboarding-checklist.md): Complete the 6-step onboarding checklist in the Partner Portal and unlock your first reward.
- [Overview](https://docs.knotie-ai.pro/getting-started/overview.md): Learn about Knotie AI Pro and how partners use it to onboard and support customers.
- [Pricing and features](https://docs.knotie-ai.pro/getting-started/pricing-and-features.md): Understand plans, included features, and what changes across tiers.
- [Video tutorials](https://docs.knotie-ai.pro/getting-started/video-tutorials.md): Use the floating video button on the bottom right-hand side of the Partner Portal to get page-by-page guidance.
- [Knotie AI Pro Documentation](https://docs.knotie-ai.pro/index.md): For partners and agencies scaling AI solutions.
- [Agent analytics](https://docs.knotie-ai.pro/partner-portal/agent-analytics.md): Track call volume, duration, and cost breakdown so you can price confidently and spot issues early.
- [AI Gateway](https://docs.knotie-ai.pro/partner-portal/ai-gateway.md): Create OpenAI-compatible virtual keys, control budgets and model access, and enable customer self-service AI Gateway keys.
- [API access overview](https://docs.knotie-ai.pro/partner-portal/api-keys.md): Understand when to use AI Gateway, customer API keys, MCP tokens, and embed URLs.
- [Auto-deploy](https://docs.knotie-ai.pro/partner-portal/auto-deploy.md): Automatically deploy AI agents for customers who complete the SaaS onboarding flow.
- [Billing and invoices](https://docs.knotie-ai.pro/partner-portal/billing-and-invoices.md): Create invoices, send them to customers, and track payments in the Partner Portal.
- [Credits management](https://docs.knotie-ai.pro/partner-portal/credits.md): Understand Knotie Credits vs Telephony Credits and how to top up, track history, and avoid disruptions.
- [AI Credit management](https://docs.knotie-ai.pro/partner-portal/customers/ai-credit-management.md): Add, deduct, and manage AI credits for customers with credit-based pricing.
- [Billing a customer](https://docs.knotie-ai.pro/partner-portal/customers/billing-for-a-customer.md): Create invoices and manage billing for a specific customer directly from the customer management modal (requires Stripe Connect).
- [Credits and customer AI credit management](https://docs.knotie-ai.pro/partner-portal/customers/credits-and-ai-credit-management.md): Manage customer credits and enable AI credit-based billing behavior, including low-credit alerts.
- [Customer info and deal management](https://docs.knotie-ai.pro/partner-portal/customers/customer-info-and-deal-management.md): Edit customer profile details, track processing status, and manage deal status and pricing fields.
- [Customer's portal access ](https://docs.knotie-ai.pro/partner-portal/customers/customer-portal-access-actions.md): Safely manage a customer’s portal access: enable access, preview portal as the customer, reset credentials, block access, or delete portal access.
- [Customer Portal Management](https://docs.knotie-ai.pro/partner-portal/customers/customer-portal-management.md): Create customer login credentials for your white-label portal, send invitation emails, and manage portal users.
- [Daily management](https://docs.knotie-ai.pro/partner-portal/customers/daily-management.md): Track day-to-day operations and customer activity from the Daily Management tab.
- [Deployment status tracking](https://docs.knotie-ai.pro/partner-portal/customers/deployment-status-tracking.md): Track and update deployment progress per customer, including milestones like phone provisioned and agent ready for testing.
- [Embed URLs](https://docs.knotie-ai.pro/partner-portal/customers/embed-urls.md): Generate embed tokens/URLs for a customer and use them to integrate widgets or embedded experiences.
- [Features, add-ons, and menu visibility](https://docs.knotie-ai.pro/partner-portal/customers/features-addons-and-menu-visibility.md): Control customer portal access, enable add-on features, and decide which customer-portal menus appear, including AI Gateway.
- [Integration apps selection](https://docs.knotie-ai.pro/partner-portal/customers/integration-apps-selection.md): Control which integration apps are available to each customer in their portal.
- [Customer management overview](https://docs.knotie-ai.pro/partner-portal/customers/overview.md): Understand what partners can manage for each customer: portal access, features, billing, phone numbers, credits, embeds, quotas, and deployment.
- [Phone numbers for a customer](https://docs.knotie-ai.pro/partner-portal/customers/phone-numbers-for-a-customer.md): Assign and manage phone numbers for a specific customer (requires customer portal to be enabled).
- [Tool call quota](https://docs.knotie-ai.pro/partner-portal/customers/tool-call-quota.md): Manage a customer's tool call limits when integrations are enabled.
- [VPS Terminal](https://docs.knotie-ai.pro/partner-portal/customers/vps-terminal.md): Give customers secure, browser-based SSH access to their VPS directly from the whitelabel portal.
- [Marketing resources](https://docs.knotie-ai.pro/partner-portal/marketing.md): Use Knotie AI marketing videos, posts, demos, and website previews to sell voice AI services.
- [Metered billing](https://docs.knotie-ai.pro/partner-portal/metered-billing.md): Set up usage-based billing plans and manage customer subscriptions (when available on your account).
- [Partner Portal overview](https://docs.knotie-ai.pro/partner-portal/overview.md): Learn what each section in the Knotie AI Pro Partner Portal is for and where to start.
- [Phone numbers](https://docs.knotie-ai.pro/partner-portal/phone-numbers.md): Import, assign, and manage phone numbers for customers and AI agents.
- [Prospects](https://docs.knotie-ai.pro/partner-portal/prospects.md): Track leads going through your SaaS portal onboarding flow (Enterprise feature).
- [Branding settings](https://docs.knotie-ai.pro/partner-portal/settings/branding-settings.md): Set your portal title, slogan, logo, and colors so your customer portal matches your brand.
- [Customer credit plans](https://docs.knotie-ai.pro/partner-portal/settings/customer-credit-plans.md): Create credit packages that customers can purchase from their whitelabel portal.
- [Email settings (SMTP and Domain Email Service)](https://docs.knotie-ai.pro/partner-portal/settings/email-settings.md): Choose between custom SMTP or Domain Email Service for sending white-label emails from your portal.
- [Integration settings (provider API keys)](https://docs.knotie-ai.pro/partner-portal/settings/integration-settings.md): Add provider keys (GHL, VAPI, Retell, Ultravox) so you can import agents, run calls, and see analytics.
- [Knowledge base processing configuration](https://docs.knotie-ai.pro/partner-portal/settings/knowledge-base-processing.md): Configure how many credits are charged when customers process knowledge base files.
- [MCP Tokens](https://docs.knotie-ai.pro/partner-portal/settings/mcp-tokens.md): Generate and manage MCP tokens for AI coding assistants and automation tools.
- [Partner Settings overview](https://docs.knotie-ai.pro/partner-portal/settings/overview.md): Configure Stripe Connect, integrations, email sending, branding, and knowledge base processing from the Partner Portal Settings page.
- [SaaS portal mode](https://docs.knotie-ai.pro/partner-portal/settings/saas-portal-mode.md): Configure and enable SaaS portal mode for enterprise funnel experiences with advanced conversion features.
- [Stripe Connect](https://docs.knotie-ai.pro/partner-portal/settings/stripe-connect.md): Connect Stripe so you can collect payments from customers and unlock usage-based billing features.
- [Subscription and billing](https://docs.knotie-ai.pro/partner-portal/settings/subscription-and-billing.md): View your current plan, billing status, and manage payments via the Stripe customer portal link.
- [Team management](https://docs.knotie-ai.pro/partner-portal/team-management.md): Invite team members, understand plan limits, and manage access in the Partner Portal.
- [Telephony credits](https://docs.knotie-ai.pro/partner-portal/telephony-credits.md): Manage telephony credits for phone calls, SMS, and phone number services.
- [Tutorials](https://docs.knotie-ai.pro/partner-portal/tutorials.md): Find Partner Portal tutorial videos and learn faster with in-app walkthroughs.
- [VPS App Catalog & Packages](https://docs.knotie-ai.pro/partner-portal/vps/app-catalog.md): Purchase VPS servers, bundle apps, and manage customer deployments through the Partner Portal.
- [Agency command center: run outbound campaigns for clients without extra middleware](https://docs.knotie-ai.pro/use-cases/agency-outbound-command-center.md): Use Knotie Partner Portal to separate clients, map numbers to agents, enforce credits, and trigger outbound calls from GHL natively.
- [Automate customer onboarding with the MCP API](https://docs.knotie-ai.pro/use-cases/automated-customer-onboarding.md): Use the Knotie MCP API to onboard customers, enable portal access, and map agents programmatically — no manual portal clicks required.
- [Coming soon](https://docs.knotie-ai.pro/use-cases/coming-soon.md): New use case playbooks are on the way.
- [Set up credit-based billing for agency clients](https://docs.knotie-ai.pro/use-cases/credit-based-client-billing.md): Configure per-client AI credit management with low-balance alerts, price-per-minute markups, and portal visibility controls.
- [Use Cases](https://docs.knotie-ai.pro/use-cases/index.md): Real-world playbooks for partners using Knotie AI Pro.
- [Use Retell-purchased phone numbers for outbound calling (import to Knotie)](https://docs.knotie-ai.pro/use-cases/retell-phone-number-import-and-outbound.md): Import phone numbers purchased inside Retell, assign them to customers and agents, then trigger outbound calls via webhooks.
- [Warm-lead outbound calls from GoHighLevel (native webhook)](https://docs.knotie-ai.pro/use-cases/warm-lead-outbound-calls-ghl.md): Call leads within minutes of form submission using Knotie’s native GoHighLevel webhook support — no n8n middleware required.