What “import” means
Importing pulls your existing VAPI agents into Knotie AI Pro so you can manage them in the Partner Portal. This is the fastest option if you already built agents in VAPI and want them available inside Knotie AI Pro.Before you start
- You need a VAPI API key.
- You must be able to log in to the Partner Portal.
Import VAPI agents into Knotie AI Pro
- In the Partner Portal, open AI Agents.
- Click VAPI Agents.
- Click Import Agents.
- In the modal, paste your VAPI API Key.
- Click Fetch VAPI Agents.
- Select the agents you want to import:
- Agents already imported show as Imported.
- Use Select All if you’re importing multiple at once.
- Click Import.
After import (recommended next step)
- Open an imported agent and map it to a customer if needed.
Troubleshooting
- “Please update your VAPI API key in settings”
- Go to Settings and update your VAPI API key.
- Return to VAPI Agents and try importing again.
- You hit a plan limit
- VAPI agents are a premium feature. If your plan doesn’t include it, you’ll see an upgrade message.
- No agents available for import
- This usually means all your VAPI agents are already imported.
Screenshots
