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What portal modes are

Portal modes control the overall layout and “style” of your Customer Portal experience. In the Partner Portal you can choose from these modes:
  • Basic Portal: a clean, professional portal with customizable themes.
  • Professional Portal: an advanced layout with enhanced features (marked as upcoming in the UI).
  • SaaS Portal: an enterprise funnel-style portal experience designed for conversion.

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Plan access (what you can select)

  • Free Forever
    • Basic Portal only.
  • Starter / Pro / Lifetime
    • Basic Portal
    • Professional Portal (premium / upcoming)
  • Enterprise
    • Basic Portal
    • Professional Portal
    • SaaS Portal
If a mode is not available for your plan, it shows as Locked in the selector.

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How to change portal mode

  1. In the Partner Portal, open Settings.
  2. Go to Whitelabel.
  3. Scroll to the Portal Mode selector.
  4. Click the mode you want:
    • You’ll see labels like Premium, Upcoming, or Locked depending on availability.
  5. Click Save.
Tip: Use Preview (if available) to quickly sanity-check the portal before you share the link with customers.

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When to use each mode

  • Basic Portal
    • Best for most partners.
    • Fast to configure.
    • Great for a simple branded login + portal experience.
  • **Professional Portal (Coming Soon) **
    • Offers a premium layout and enhanced presentation.
    • Plan your workflow around this feature, but note that it is still in development.
  • SaaS Portal
    • Best for enterprise teams that want a full funnel-like portal experience.
    • Designed for partners selling access as a SaaS-style offering.

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Screenshots

Knotie AI Pro White Label