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What Team Management is for

Team Management lets you add teammates so they can help you onboard customers, manage agents, and support your agency.

Where to find it

In the Partner Portal sidebar, open Team Management. Note: This page may only be available if your account has the required permission.

Invite a team member

  1. Go to Team Management.
  2. Click Invite Team Member.
  3. Enter:
    • Name
    • Email
    • Role (example: member)
  4. Submit the invite.
After inviting, the teammate should appear in the list.

Team member limits

Plans may limit how many team members you can add. If you hit your limit, the portal will show a message telling you to upgrade to add more.

Remove a team member

  1. Find the teammate in the list.
  2. Click Remove.
  3. Confirm.
Tip: Remove access immediately if a contractor leaves your team.

Troubleshooting

  • I don’t see Team Management
    • You may be logged in as a team member without permission.
    • Ask the account owner to grant access.

Screenshots

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