What GHL agent management does
GHL agents in Knotie AI are designed for agencies already using GoHighLevel. The main value is:- Bring GHL voice activity into Agent Analytics
- Map activity to customers
- Track costs and outcomes
Where to find it
- Open Manage AI Agents.
- Click Manage GHL Agents.
Watch the setup tutorial
On the GHL agents page, you’ll see a button like:- Watch Tutorial Video / Watch Setup Tutorial
- Configure webhook URLs in Go High Level
- Map agents to customers
- Set profit multipliers
- Test the integration
When agents will appear
GHL agents typically show up after webhooks are received from your GoHighLevel automations. If the list is empty:- Confirm your webhook is installed correctly.
- Trigger a test event from GHL.
- Click Refresh.
Map an agent to a customer
- Open the agent actions.
- Choose the mapping option.
- Select a customer.
- Set your markup (profit multiplier).
Screenshots

