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What Subscription & Billing controls

The Plans & Billing page shows your current plan, your credit auto-recharge settings, and your customer expansion limits. Billing in Knotie is built around credits and auto-recharge, so this page focuses on those rather than on traditional billing details like billing-period dates, saved-card digits, or upcoming invoices.

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Where to find it

  1. Partner Portal → Settings → Plans & Billing in the sidebar
You’ll land on /partner/settings/billing.

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What you can see

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Platform Subscription

  • Plan Type — e.g., Free Forever, Starter, Pro, Ultimate Scaleup Agency
  • Status — ACTIVE / INACTIVE / CANCELLED / CANCELLING
  • Business Name
  • Email
  • Member Since date

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Customer Expansion Plan

Shows whether your plan includes expanded customer limits:
  • “Free tier only — Included in your plan” (on higher tiers)
  • Or an upgrade prompt to unlock more capacity

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Credit Auto-Recharge

A major feature for preventing service interruptions:
  • Saved Payment Method — “No card saved. Buy credits with the ‘Save card and enable auto-recharge’ checkbox to add one.”
  • Auto-Recharge toggle — disabled until a card is saved
  • Threshold (credits) — minimum 100 credits = $1.00
  • Amount (USD) — minimum $20
  • Note: “The threshold is a soft floor.”
  • Recent auto-recharges — history list
Soft floor behavior: Auto-recharge fires whenever a business operation needs more credits than the current balance, even if you’re above the configured threshold.

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Refresh subscription data

Use the Refresh subscription data button to reload the current plan state from Stripe.

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Manage payment details

To add or update a payment method:
  • Click Buy credits to open the credits page.
  • Check “Save card and enable auto-recharge” during your purchase to save a card on file.

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Cancellation

To cancel or change your plan, contact Knotie support and they’ll take care of it for you.

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Screenshots

Plans & Billing page showing the Platform Subscription (Ultimate Scaleup Agency, ACTIVE), Customer Expansion Plan (Free tier only — included in your plan), and Credit Auto-Recharge settings (no card saved, threshold and amount fields, soft-floor note, and Recent auto-recharges)