What Email Settings is for
Email Settings controls how your portal sends white-label emails (invites, notifications, and system messages). You typically choose one of two options:- Custom SMTP Server (bring your own mail server)
- Domain Email Service (one-click setup to send from your domain)
Where to find it
- Open Settings.
- Scroll to Email Settings.
Option A: Configure a custom SMTP server
- Click Configure SMTP.
- Toggle Use Custom SMTP.
- Fill in:
- SMTP Host
- SMTP Port
- SMTP Username
- SMTP Password
- From Email
- From Name
- Acknowledge the risk checkbox (required).
- Click Test Connection (recommended).
- Save.
- If you already have a saved password, you may not need to re-enter it unless changing it.
- Testing uses the
/api/partner/smtp/testendpoint.
Option B: Enable Domain Email Service (irreversible)
The Settings page includes a Domain Email Service block with an Activate button. Important:- The UI warns this is irreversible.
- Once enabled, SMTP cannot be re-enabled.
/partner/settings/email-domain
Troubleshooting
- Configure SMTP is disabled
- Domain Email Service is active.
- SMTP test fails
- Confirm host/port.
- Confirm username/password.
- Confirm your SMTP provider allows the sender address.
Screenshots
