> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Storage

> Check shared storage usage and add more storage when you need it.

## Open Storage

Expand **Credits** in the Partner Portal sidebar and select **Storage**. You can also use **Add Storage** in the account overview.

<img src="https://mintcdn.com/kno2getherlabsltd/xghW24poPGLS8nif/images/screenshots/storage-overview-2026-09-14.png?fit=max&auto=format&n=xghW24poPGLS8nif&q=85&s=cab37955b881ad1b0f6af75bee8daae9" alt="Storage page with current usage and available plans" width="1509" height="1106" data-path="images/screenshots/storage-overview-2026-09-14.png" />

## Check usage

The **Current Usage** card shows:

* storage used and total storage available;
* the free allowance included with your account;
* storage added through active plans; and
* your remaining available storage.

Storage is shared across your customers. If you approach the limit, remove files you no longer need or add a storage plan before uploading more.

## Add storage

1. Open **Storage**.
2. Review the capacity and price shown on each available plan.
3. Select **Subscribe** on the plan you want.
4. Review the checkout details and complete payment.
5. Return to the Storage page and confirm that the new allowance appears.

Use **Show History** to review previous storage purchases and their status.

<Note>
  The portal shows the current plans, prices, and cancellation terms. Review those details before subscribing because available offers can change.
</Note>

## If uploads are paused

Compare **Current Usage** with your total allowance. Delete files you no longer need or add more storage. If the displayed allowance does not update after checkout, refresh the page before contacting support.