> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription and billing

> View your current plan, billing status, credit auto-recharge settings, and manage payments.

## What Subscription & Billing controls

The **Plans & Billing** page shows your current plan, your credit auto-recharge settings, and your customer expansion limits.

Billing in Knotie is built around credits and auto-recharge, so this page focuses on those rather than on traditional billing details like billing-period dates, saved-card digits, or upcoming invoices.

## Where to find it

1. Partner Portal → **Settings** → **Plans & Billing** in the sidebar

You'll land on `/partner/settings/billing`.

## What you can see

### Platform Subscription

* **Plan Type** — e.g., Free Forever, Starter, Pro, Ultimate Scaleup Agency
* **Status** — ACTIVE / INACTIVE / CANCELLED / CANCELLING
* **Business Name**
* **Email**
* **Member Since** date

### Customer Expansion Plan

Shows whether your plan includes expanded customer limits:

* "Free tier only — Included in your plan" (on higher tiers)
* Or an upgrade prompt to unlock more capacity

### Credit Auto-Recharge

A major feature for preventing service interruptions:

* **Saved Payment Method** — "No card saved. Buy credits with the 'Save card and enable auto-recharge' checkbox to add one."
* **Auto-Recharge** toggle — disabled until a card is saved
* **Threshold** (credits) — minimum 100 credits = \$1.00
* **Amount** (USD) — minimum \$20
* **Note:** "The threshold is a soft floor."
* **Recent auto-recharges** — history list

> **Soft floor behavior:** Auto-recharge fires whenever a business operation needs more credits than the current balance, even if you're above the configured threshold.

## Refresh subscription data

Use the **Refresh subscription data** button to reload the current plan state from Stripe.

## Manage payment details

To add or update a payment method:

* Click **Buy credits** to open the credits page.
* Check **"Save card and enable auto-recharge"** during your purchase to save a card on file.

## Cancellation

To cancel or change your plan, contact Knotie support and they'll take care of it for you.

## Screenshots

<img src="https://mintcdn.com/kno2getherlabsltd/J5o1wCtkIoZBzK9I/images/screenshots/plans-billing-overview-2026-07-03.png?fit=max&auto=format&n=J5o1wCtkIoZBzK9I&q=85&s=c021c8b7adc29fab90b9f82278a2f27c" alt="Plans & Billing page showing the Platform Subscription (Ultimate Scaleup Agency, ACTIVE), Customer Expansion Plan (Free tier only — included in your plan), and Credit Auto-Recharge settings (no card saved, threshold and amount fields, soft-floor note, and Recent auto-recharges)" width="1430" height="1786" data-path="images/screenshots/plans-billing-overview-2026-07-03.png" />
