> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate phone service

> Submit your business information and documents to activate phone service.

## Start activation

1. Open **Phone Numbers** in the Partner Portal.
2. Find the **Activate Phone Service** panel.
3. Select **Get Started**.

The portal opens a three-step form for **Business Info**, **Documents**, and **Review**.

<img src="https://mintcdn.com/kno2getherlabsltd/-_ciI5tcP1KyvsTt/images/screenshots/phone-activation-business-info-2026-09-14.png?fit=max&auto=format&n=-_ciI5tcP1KyvsTt&q=85&s=d301282bcfa43eb12ac355ce01195078" alt="Phone service activation form at the Business Info step" width="841" height="823" data-path="images/screenshots/phone-activation-business-info-2026-09-14.png" />

## Add business information

Choose the country where your business is registered, then enter the business name, business type, address, and contact information requested by the form.

Use your legal business details so they match the documents you upload in the next step.

## Upload documents

The required documents depend on the selected country and phone-number type. Use the file guidance shown in the portal, and make sure every upload is current and readable.

## Review and submit

Check the details and documents before submitting. After submission, return to **Phone Numbers** to follow the status shown in the activation panel.

If the portal asks for corrections, update the requested information or replace the affected document, then submit again.

<Note>
  Availability and document requirements vary by country and provider. Follow the requirements displayed in your activation form.
</Note>

## Related pages

* [Phone numbers](/partner-portal/phone-numbers)
* [Telephony credits](/partner-portal/telephony-credits)