> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Portal modes

> Enable different portal modes and understand what each option does.

## What portal modes are

Portal modes control the overall layout and “style” of your Customer Portal experience.

In the Partner Portal you can choose from these modes:

* **Basic Portal**: a clean, professional portal with customizable themes.
* **Professional Portal**: an advanced layout with enhanced features (marked as **upcoming** in the UI).
* **SaaS Portal**: an enterprise funnel-style portal experience designed for conversion.

## Plan access (what you can select)

* **Free Forever**
  * Basic Portal only.
* **Starter / Pro / Lifetime**
  * Basic Portal
  * Professional Portal (premium / upcoming)
* **Enterprise**
  * Basic Portal
  * Professional Portal
  * SaaS Portal

If a mode is not available for your plan, it shows as **Locked** in the selector.

## How to change portal mode

1. In the Partner Portal, open **Settings**.
2. Go to **White-Label Portal**.
3. Scroll to the **Portal Mode** selector in the left navigation panel.
4. Click the mode you want:
   * You'll see labels like **Premium**, **Upcoming**, or **Locked** depending on availability.
5. Click **Save**.

Tip: Use **Preview** (if available) to quickly sanity-check the portal before you share the link with customers.

## When to use each mode

* **Basic Portal**
  * Best for most partners.
  * Fast to configure.
  * Great for a simple branded login + portal experience.
* **Professional Portal (Coming Soon)**
  * Offers a premium layout and enhanced presentation.
  * Plan your workflow around this feature, but note that it is still in development.
* **SaaS Portal**
  * Best for enterprise teams that want a full funnel-like portal experience.
  * Designed for partners selling access as a SaaS-style offering.

## Screenshots

<img src="https://mintcdn.com/kno2getherlabsltd/J5o1wCtkIoZBzK9I/images/screenshots/portal-mode-selector-2026-07-02.png?fit=max&auto=format&n=J5o1wCtkIoZBzK9I&q=85&s=f3c2f6b133adf7c9f39dcf1812d35712" alt="Portal Mode selector in White-Label Portal settings — the &#x22;Choose your portal experience type&#x22; carousel cycling between Basic, Professional, and SaaS portal modes" width="865" height="1063" data-path="images/screenshots/portal-mode-selector-2026-07-02.png" />