> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Retell agent

> Create and assign a Retell voice agent from the Partner Portal.

## Open the agent setup

1. In the Partner Portal, open **AI Agents → Retell Agents**.
2. Click **Create New Agent**.
3. In **Setup**, choose the customer who will own the agent.

<img src="https://mintcdn.com/kno2getherlabsltd/uTU8zV_NsbNIEKo5/images/screenshots/retell-create-production-2026-09-12.png?fit=max&auto=format&n=uTU8zV_NsbNIEKo5&q=85&s=f574c0f9ca67fb77cb3c13a75f2eb93e" alt="Create New Agent window showing the four setup sections and customer selector" width="1120" height="530" data-path="images/screenshots/retell-create-production-2026-09-12.png" />

## Complete the agent details

Move through the sections at the top of the window:

* **Basic Settings** — enter the agent name and instructions, choose a voice and language, and set the opening message.
* **Advanced Settings** — adjust voice, conversation, call, audio, outbound, and webhook options when needed. The defaults are suitable for many agents.
* **Function Calls** — connect customer tools when this section is available for your account.

<Warning>
  The production portal currently marks Function Calls as **Work in Progress**. Avoid relying on it for a live customer until that notice is removed.
</Warning>

Review the selected customer and required fields, then click **Create Agent**.

## After creation

Find the new agent on the Retell Agents page. From there, you can open its details, change the customer assignment, or manage its webhook.

## Related pages

* [Import a Retell agent](/agents/retell/import-retell-agent)
* [Connected app tools](/agents/connected-app-tools)
* [Phone numbers](/partner-portal/phone-numbers)